QUALITY OBJECTIVES

ISO 9001 : 2015 CERTIFIED

Quality Management System

QUALITY OBJECTIVES

Through continual on job training, improvement, corrective action and preventive action and self-assessment, the Management of Minsar aim to achieve the following quality objectives;

  • Full satisfaction of clients by providing competent up to date and quality services on projects undertaken. An average satisfaction level of 85% per year shall be considered as the minimum required target of achievement.
  • Work satisfaction among staff of the organization through standard linked work procedures. An average satisfaction level of 85% per year shall be considered as the minimum target level of achievement.
  • Ease of reference of Project Data and information through efficient retrieval of :
    • Correspondence
    • Externally Generated Documents
    • Internally Generated Documents and Reports
    • Design Drawings
    • Design Computations

With a minimum of 85% level of satisfaction achievement recorded per year among the staff of the organization.

  • To provide training through seminars, to a minimum of twenty (20) staff of the organization per year. An achievement level of 95% shall be considered as satisfactory.
  • Achieve 85% or more level of satisfaction on performance assessment per year:
    • On the Design Solutions provided during Design and Construction Stages of Projects.
    • Of Construction supervision provided during construction stage of Projects.
  • Satisfaction of the Management Review Team on the performance of Quality Management System in place. An average satisfaction level of 85% per year shall be considered as the minimum required target of achievement.